Showing posts with label Economy. Show all posts
Showing posts with label Economy. Show all posts

Phishing for Phools: The Economics of Manipulation and Deception, by G. A. Akerlof & R. J. Shiller (2015)

, 17 Dec 2015


In Phising for Phools George A. Akerlof --co-Winner of the 2001 Nobel Prize in Economics--, and Robert J. Shiller --co-Winner of the 2013 Nobel Prize in Economics--, discuss the myriad ways in which Politics, the Economy (stock market, businesses, marketers, advertisers) actively use deception and manipulation with all of us, they phish for phools, us. The chilling part is that most of those people are not evil people, they are playing by the rules in an Free-Market Economy that  allows them to deceive and trick us for their benefit using the natural working of the economic system, first, and by exploiting humans' psychological cognitive biases and weaknesses, then. "The free-market system exploits our weaknesses automatically". They lead us to misinterpret reality and act on our misinterpretations, they exploit the conflict between what we need and what we crave, they exploit the volatility of our emotions, they present things in ways that are deceiving but trigger our automatic responses. Thus, we will buy things and services we don't need, at prices that are way over their real value, they will are sell products and services that aren't what they say they are.  Phishing is inevitable. We are all phools by nature. 

The book is structured in three parts. The first is a sort of framework on Behavioural Economics. The authors heavily and explicitly rely on Robert Cialdini's lists of basic biases and principles exploited by marketers and sellers, and everyone that want something from you:   
"we are phishable because we want to reciprocate gifts and favors; because we want to be nice to people we like; because we do not want to disobey authority; because we tend to follow others in deciding how to behave; because we want our decisions to be internally consistent; and because we are averse to taking losses. 23 Following Cialdini, each of these respective biases is paired with common salesman’s tricks." (p. 7)
Here we also find defined Phishing Equilibrium (those economic forces that build manipulation and deception into the system unless we take courageous steps to fight it.), a concept that will be repeatedly mentioned throughout the book.

Part Two presents the microeconomics of phishing for phools in different contexts: advertising, marketing, politics, real estate, car sales, credit cards, the food and drug industries and the alcohol and tobacco industries. We are also presented with two specific examples from the financial markets, how bankruptcy is used for profit by some financial institutions or financial gurus (examining the case of Michael Milken and his junk bonds) and the crisis of the 1980s. This part ends with a brief exam of anti-phishing heroes, that is, people, private and public organisations and associations in the US that have fought for the right of consumers and for fairer and more ethical business practices. 

Part Three contains two chapters.The Conclusion, which focus on the Economical policies of the US Government and how the change on focus after Regan had dramatic repercussions in the Economy, favouring phishing-for-fools practices like  never before. In the Afterword we are presented with the authors' particular view on the nature of the Free Market, what is good and bad with iy; they explicitly state that this chapter is addressed to their critics, i.e. other economists who advocate the wonders of Free Market and ignore its dark side, or consider economic crisis (resulting from phishing for phool practices) as something exogenous and exceptional, when they are actually endogenous, at the very core of how the Marke works. In this chapter, Akerlof & Shiller also try to contribute to behavioural economics by adding another element to Cialdini's list. The core of their contribution is:
We are claiming that economists’ view of markets makes similar oversimplification. It may be standard economics to pretend that economic pathologies are only “externalities.” But the ability of free markets to engender phishing for phools of many different varieties is not an externality. Rather, it is inherent in the workings of competitive markets. And the same motives for profit that give us a healthy benign economy if everyone is fully rational are the same motives that give us the economic pathologies of phishing for phools. (p.166)

***

This an interesting book, that succeeds mainly at three levels. Firstly, the authors make a terrific job at letting us distinguish the forest from the trees and vice versa. The trees are the phishers (businesses, industries, financial groups, corporations, dealers and facilitators of services, networking sites that have Phishing at the core of their economical practices). Phishing is everywhere, and that is so because the trees are part of a forest, the Economy of Free Market, of how this  works, and of the Politics and economical practises associated with it, which make possible the growth of the forest. Secondly, they succeed at presenting the forest for what it is, a beautiful luscious green forest full of berries and edible wonders that is inhabited by wolves, witches and nasty beings, allow me the analogy. Thirdly, the authors succeed at having a social conscience and at seeing beyond their own noses, and analysing the Economy with a bit of objective distance and with a good deal of ethics, advocating economical practices that are more beneficial for both the Economy and Society in general, not just a parasitic symbiosis that benefits the Economy and its actors. Fourthly, they succeed at adding another layer of interpretation to the biases mentioned in Cialdini's list, that of the mental script or framework. People are phishable because of the stories they tell themselves, or place themselves in, are very important (subconsciously) in the decisions they make, something that leads phishers to create manipulative stories that resonate with the phools and are advantageous to the phishers.

On the other hand the authors also fail at several levels. They fail at times to go beyond what we already know in general. Let's be honest, haven't you found two grandpas in a park talking about how the Economy was different in the old days when there was more protection for workers, Medicare was better when, University free and there was some sort of better life balance Don't you know, upfront, that Politicians would lie and manipulate in pre-election campaigns to get your vote? that lobbies are happy lobbying everywhere and selling things that make you sick? that the commercial that says that  a moisturiser is going to get rid of your wrinkles or the lotion that will make your receding hairline come back are BS and  manicured lies? or that the free stuff given to you by some businesses is never ever free? Don't you tell yourself at times, damn it, this seller was so good that despite me knowing that he was selling half-truths I still fell for them? Secondly, the psychological part, the biases and heuristics, and all the psychology on which Behavioural Economics rely are barely sketched as the information used, although very well presented, is not theirs. They haven't done any psychological study on phishing for phools.

 ***

Overall the book is very well edited, with barely any typo, and a good rendering for Kindle. I just noticed a few thingies, resulting from the conversion, like words whose syllables have been automatically split.

The noting system, the bibliography and the index are properly done and a a pleasure to go through. I love and respect any author that bothers to provide these following academic criteria, and that provides notes that are rich in content. Indeed, some points are discussed at length in them. In these case, they are also a sort of  treasure chest for me and I got a good list of new readings to add to my reading list. The notes occupy  52 pages! The index is properly linked back in the Kindle edition, something that I expect from any Kindle edition but it is rarely there.

Akerlof & Shiller have produced a book that has an unified style, with occasional references to them as individuals. They use a very approachable language and the examples they present are really interesting, intriguing and to the point under discussion. and some of them very entertaining. I am not familiar or comfortable with the language of Economics and Finances, so I really enjoyed how the authors describe and analyse the World crisis in the1980s and the collapse of the markets in 2008, or on how crap-bonus work. Some of their explanatory analogies are great.

The book is well structured and organised, very didactic. "We are going to", appears frequently. At the beginning of the book they summarise the parts and chapters of the book and this repeated again at the beginning of Part 2, which is the bulkier one, and the conclusion also makes good points summarising the approach, findings and conclusion. Besides. each chapter ends with a very pertinent summary about the main points discussed in it. However, overall,  the style of the book is a bit conference-like, sophomores course like, and a bit simplistic at times, a bit complex at others.

I dislike it when authors use pretentious words that aren't relevant for what is being said. For example, in this book, I found six times "parenthetically" in expressions like "(We note, parenthetically, that perhaps....) Can you see the brackets, yes? So do I. Unless you are blind you don't need this sort of thing.  I also dislike when the contrary happens, when words that are not popular should be there and are replaced for something too simplistic, in this case "monkey-on-the-shoulder" instead of subconscious. To put it differently, if your are going to be snobbish, great, do that consistently all the way, and if you are going to be pro-general-reader do so consistently and all the way.

I have an problem with Academics using Wikipedia as a source of anything. We all love Wikipedia, don't we?, but we cannot ignore that, unless we are reading an entry about a celebrity (and even those) the Wikipedia can be misleading and heavily biased, and is not always properly curated. And hey, the Wiki is becoming the only source of knowledge, that is another way of phishing for phools... Wikipedia has the best phishers's crafted grabbing story ever. Besides, any professional editor will tell you that references to encyclopaedias and dictionaries are not recommended in an academic publication unless you are using very specialised terminology that is difficult to find in your usual Oxford dictionary or encyclopaedia or when the definition of word is vital a la Wittgenstein. Now, you can understand my surprise at finding 25+ references to the Wikipedia in the footnotes, when the information could have been obtained through other sources. If this wasn't enough, our Nobel couple use it to provide a contrast definition opposing theirs in the use of the expression... 'rip-off'. Yes, no joke. I'd rather go to the Urban Dictionary for definitions of modern terms, as they show that words aren't always used like a monolith or, I wanted to be  rigourous, I would go to any Oxford dictionary. Yet, do you need any dictionary or encyclopaedia to define 'rip-off'? And, if this wasn't enough, the definition the give of 'rip-off' is like buying "overpriced". Not only that, the same definition of what they mean by rip-off is repeated several times throughout the book as this was just a novelty.  I see in all this the hand of the undergraduates "assistants", not the work of two Nobel laureates.

Arkof & Shiller are gracious enough to enthusiastically acknowledge everybody, every single person!, who has contributed to the book. They are very honest about what they did personally and what their research assistants did. That is always to praise, especially with Academics, as too often this is not the case, sadly. They especially praise their three research assistants, three exceptional Yale undergraduates, who did the research for them, edited the book for them, and made suggestions: Victoria Buhler, Diana Li, and Jack Newsham. So, if they did the editing, why aren't they presented as editors of the book or co-authors? Undergraduates co-authors with Nobel prices, you must be joke, you might say. Yet, they are good enough to make some of the work for them. And the authors themselves say, :
 The ideas in this book are a collage of what we have learned, and what we have listened to, over the course of our lives as economists. (p. 77)
After seeing the bibliography, well, I understood why is so good and so large

 ***

Brilliant at times, mediocre at others, pretentious at others, thought-provoking overall, Phishing for Phools is a great reading that I don't think showcases properly the brilliant mind of the authors, but it is intriguing and entertaining enough.

Phishing for Phools reminds me of the brilliant animated clip below. I watched it about 3-4 years ago and is still one of my favourite animated shorts, i-Diots could be called i-phools as well.  



Future Babble: Why Expert Predictions Fail - and Why We Believe Them Anyway by Dan Gardner (2010)

, 16 Aug 2015



I read this book after finishing this book on apocalyptic predictions. I missed in it some insight into what makes people want to predict the future, date the end of the world or make predictions, prophetic or not. Future Babble gives you the answers! So it has turned out a perfect companion to the other one. Actually, I would recommend reading this one and then the other.

Although based on economical, demographical, political and social predictions in the last century or so, Future Babble is a brilliant book with a great work of research, and a sound historical and psychological approach to prediction making and the power of the expert in Society in general, in the contemporary world in particular. In a way, Future Babble is an X-rayed view of the sugar-coated magic ball that experts' predictions are.
 The goal of this book is not to mock particular individuals. Nor is it to scorn the category known as “experts.” It is to better understand the human desire to know what will happen, why that desire will never be satisfied, and how we can better prepare ourselves for the unknowable future" (Locations 69-71)
The book replies with specific details to questions like these:
> Why do we want and need predictions on anything?
 > Is anything predictable and subject to future predictions?
> Why do we trust some experts and not others?
> What does make an expert an expert and trustworthy for prediction making?
> Why are tides and eclipses predictable when predictions about so much else can be blown away by the flap of a butterfly’s wings?
> Why can we calculate insurance premiums, but not the world markets in 10 years time?
> Why experts whose predictions failed miserably consider them successful even the evidence is undeniable?
> Why experts whose predictions failed are constantly called to make more predictions?
> Why experts who make real successful predictions are rarely believed and those who have no clue are listened to, and unquestionably so?
> Why do experts fail in their predictions?
> Are there patterns in the Economy, Demography, History, Politics or human relationships that can explain the future in those areas?
>  If the future is unpredictable, doesn’t that mean all our planning and forecasting is pointless?
> Are experts really so bad?
> What distinguishes the mass of delusional experts from the few impressive ones? 

The book is well structured and discussed, without being boring or pretentious. Yet, all the examples are historically and statistically backed, and explanations are given to every single point in which you might find yourself asking, "but why?". The whys are the most important and interesting part of the book, and they are explained by a psychological approach. Among others, some psychological biases and heuristic involved in prediction making, justifying the failed predictions and forgetting about the expert's constant failures are: :
< Optimism Bias.
< Confirmation Bias.
< Status Quo Bias.
< Negativity Bias.
< Hindsight Bias.
< Rationalization Bias.
< The bias bias.
< Anchoring-and-adjustment Heuristic.
< Availability Heuristic.
< Representativeness Heuristic.
< Confidence Heuristic.
 
The point of departure needed to be scientifically sound. And it is sound. Gardner needed of an academic and scientific study to figure out the rate of failure among experts and how accurate expert's predictions are, and which characteristics do successful and unsuccessful prediction experts display. Otherwise, the whole discourse could have crumbled before even starting. Lucky Gardner had a brilliant stand on the research on this very subject by Philip Tetlock.

The book has many specific study cases, cases of international experts who predicted and failed miserably, of predictions that sound utterly ridiculous today but sold millions of books and were listed as the most important books of the decade at the time, and many small cases that showcase how and why people make predictions, and why they are bound to fail, or not.

I thought, well, it is great that Gardner sees the speck in the neighbour's eye, but not the log in his. So, how does he do (or how do we do) to see our own log? Gardner knows that all the biases he mentions affects us all, so how do we do to balance them?  The last chapter, The End, comes with the answers. Gardner does not focus on himself, of course, he shows how that can be done by using Alan Barnes' system on dealing with the documentation and research for the Privy Council Office of the Canadian Government. There are three key elements to balance your own biases: metacognition, information aggregation and humility. Not easy. Especially meta-cognition. Most people out there are not even conscious. Now, how did Gardner do that with this book? Did he do it himself?  Or was his editor or anybody else? Did he stop to ask himself, hey gorgeous me I am being biased here by any chance?  I would love to know that from the author himself, the specific method he applied to this specific book. Out of academic interest. 

This is not only a good book, it is very engaging  and intriguing, that gives answer after answer after answer. Besides, the book is well written, researched and referenced and has an impressive bibliography. Barely any typo in sight, as well. And Gardner is able to explain complex things in ways that any lay person can understand them. Kudos to him.

The Kindle Edition is flawless. However, if you read the book on Kindle for PC, the Lateral Index of  Contents does not display in it, while display perfectly in android devices.

There are other books on randomness and market prediction but this is the first I read on the subject and it is flawless.

Number one in my list of best books of 2015 so far.

The Internet is Not the Answer by Andrew Keen (2015)

, 30 Jul 2015

I am old enough to remember the day that Google, my favourite online site and bunch of ethical geeks at the time, informed the world that the need for funds to keep Google improving was "forcing" them to add advertisements. I was watching the midday news at my parents'. I was utterly disappointed. I felt betrayed in a way because I felt that this was a sugar-coated lie. I thought, they were like everybody else, the same crap. It was not the need for funds, it was the wish to make money.   

***

This book fell in my hands because I have a natural predisposition towards slap-on-the-face books that deal with subjects and approaches that are not mainstream. They grease the wheels of my thinking like no others. I developed a liking for those when I was in my teens and they still are the sort of book that thrill me, no matter the flaws. That is so because having our brain enticed is the most wonderful feeling in the world, and something that we get rarely, rarer and rarer, nowadays.   

***

Equally thought-provoking and irritating, fascinating and annoying, "The Internet is not the Answer" is  a book about the hidden faces of the Internet and its impact in contemporary Economy and Society. We see the Internet not by entering through the main door where a nice bellboy kisses your feet and the hall looks like in a magazine cover, but by entering through the back door where all the sh+t is piled up, nobody is cleaning and the shift worker is going to spit on your face.We can enter that door because Keen is a Silicon Valley boy, even if not golden, and, therefore, an insider.  

Keen knows his trade and his field of expertise and that shows in a book that is well written and referenced and with no typo in sight. Keen channels, like a medium in trance, the voices of myriad critical Internet experts to create a patchwork of a discourse made by stitching together opinions that are not his but, actually,  are his. Keen does not hold his forked tongue a bit and speaks of people (names and all) and facts with irreverence and nausea, irritation and despair, but also with depth, insight and passion.  

Keen does a great job at summarising for us the History of the Internet from its gestation, birth, the arrival of the web 1.0 and the complete reinvention of Internet 2.0 with its different phases. The book explains in simple language the differences between the old and the contemporary Internet, how Internet went from a helpful tool, to an all-free paradise, and ended being a malignant narcissist pubescent monster. We go from the utopian libertarian and equality expectations and dreams of the web 1.0 to the dystopian reality in which everything is for sale, our soul included, and supranational corporations make money out of us but sell us fairy-flossed lies.

Keen highlights the hypocrisy of the Silicon Valley's elite and gurus who preach and sell a revolution, freedom, the power of the commons to create a different world, the value of failure to succeed, openness and transparency, and that they are the anti-establishment. However, de facto, they act as a mutant nastier version of the old rusty capitalists who made their fortunes after the first Industrial Revolution; they make the old capitalists look like the Sisters of Mercy; despite what the new gurus say, they have created opaque, non-egalitarian secretive organisations and groups of power and world domination that disregard governments, get your data without permission and sell it to the best bidder, do not pay or evade taxes, give a dam about work relations or exploitation, disregard the welfare of Society and of their workers, and act worse than the old establishment rich people did. These corporations are ran by white Western sexist males.

The example of what San Francisco has become since the Valley and the Bay were "Siliconed" it is exemplary enough: increased social differences, poorer work conditions and salaries, a ridiculously inflated house market, higher number of homeless people, and the big Internet companies creating a sort of segregated bubble that feeds on their own lies and purpose-created clichés and look at real people as if they did not get the world. What the contrary is true. 

The Internet companies are as hostile to trade unions, taxation and regulation as Rockefeller, Morgan or Carnegie, but these new titans employ less people. have higher margins and are less harassed by governments than their predecessors. 

Sometimes simple items of information work better than lengthy pages. Here some interesting ones:
> General Motors has a market cap of around 55 billion and employs 200.00+ people to manufacture cars in its factories. Google is seven times larger than GM but employs less than a quarter of the number of workers, is not creating many jobs and avoids paying taxes in some of the most developed countries in the world.
> Uber has received a quarter-billion dollar investment from Google Ventures.
>  Tumblr has 300 million users and just 178 employees and was sold for 1.1. billion bucks in 2013.
> WhatsApp employs 55 people and sells for 19 billion.
> Instagram has just 13 full-time employees while Kodak had 13 factories, 130 photo labs and about 47,000 workers. However, people in sharing sites like Instagram don't own their own photos and their Terms & Conditions allow Instagram a perpetual use of your photos and the right to license them to any third party without your permission or knowing.
>  The Internet has created a surreal economy in which we are not only the creator of the networked product, but also the product itself, therefore, the "free" stuff we get from these companies is not really free.

Keen explicitly says that he doesn't deny the value of the Internet or how our lives have changed and the benefits we get from it, (I mean, that would be stupid) but he focuses on the damage that the Economy of Internet Corporations is creating outside the web. 

Chapter 7 "Crystal Man" in perhaps my favourite chapter. Keen compares the ways in which the Eastern Germany's Stasi (the Secret Police and its mastermind Erich Mielk) organised the spying and profiling of the citizens of  the country with Google and Facebook, among others, which are doing the same but a global scale and with more precision. We are being profiled through our use of the Internet in ways that are terrifying, mostly because this is done without our consent and knowledge, or that of our governments at times, and we are being sold, literally, to whomever wants us. Internet Data Collection Companies (Indigogo, Kickstarted, Acxiom, and Palanquir among others) and their mere existence is just a bit scary if you are a normal citizen with no criminal mind and a normal average life and family, and that life is sold by somebody who is not you. 

I agree with Keen's observations and reflections on the narcissist culture that the Internet has exacerbated. Yes, narcissism is not new, but the worrying part is that it has become the new way of being, the new "normal". Like Keen, I hate the obsession with the selfie, the spread of crappola, the mob in social networks, the hyper-obsession with the me and the now, Zuckeberg's idiotic discourse and "necromantic" Facebook; the use of social media by sexist, racist, and terrorist people without that filth being pulped down by anybody; I dislike most social networks out there (I've used most of them and quit them in the blink of an eye). I'm personally worried about a society that is every day more "Googled" and the fact that I rely more than I would like on a Google calendar, a Google blog, a Google phone and a Google tablet. Yet, I love the web.

What Keen describes for us is upsetting and seems not to be heading anywhere good for us, the commoners, the data-producers, the pawns.

I was looking forward to the conclusion and Keen's answer to the gloomy panorama he presents us with. Keen supports the intervention and regulation by individual states and supranational institutions to put a limit to the Internet Masters and force them to pay taxes, to respect anti-trust policies, and not to profile citizens without the consent of their country of origin. I love the idea of a Magna Carta of the Web with Internet rights and duties that protects the web's neutrality against governments and Internet corporations. Yes, it would be great breaking down Google, Apple, Facebook and other big Internet companies by creating legislation against plutocrats. Keen is keen on the elimination of Piracy and Peer-to-Peer as well. I am not that optimistic, though, the corruption of politicians and the political system in most Western countries is nothing I rely on; many of our politicians are corrupt to the bone and love being part of the plutocracy and give a dam about us all.

Yet, what resonates the most with me is "take responsibility for your online actions" because it  is something that I believe in and practice. I deeply believe that we have the tools to change anything, and the tools are our own behaviour and actions. No magic formulas. Thus, is up to us to become a mob or not in the Internet, to allow ourselves to be seduced and abducted by the need to be cool and liked to feel better about ourselves. It is up to us to stop the big companies using our data by simply not being in sites like Facebook, Twitter, Tumbler, Yelp or any big corporation. And if we stay, we keep alert about manipulative actions of the site, and do our best to keep our privacy levels high. The way we use our credit card, the way we (don't) use our name not even in our email unpaid address, the browser and adds-on we choose, are little things we can do to hide a bit from Big Brother. There are gazillion things we can do with a click that cost nothing and offer relief and protection. Yet, the Internet has created a monster because the mob wants a monster they are happy to feed.

***

THE BUTS...
There are many things I don't agree with Keen, which justify the polarised reviews this book is getting. Beyond some dialectic strawmen he uses at times, I would like to comment on a few things.

The book reads quite often as an endless series of quotes by other people. Keen is a good writer, so it is difficult to understand why the need to quote ad nauseam. Why not saying what he thinks in his own words and quoting when it is necessary or the quote is really relevant? Aren't editors supposed to control this sort of thing?

Keen's narrative is like one of those mini-me on each shoulder, one is a devil the other an angel. However, the voice of the devil is louder in this book, even though Keen explicitly play devil's advocate with his own approach. Yet, this voice is not as strong. This produces an unbalanced discourse that it is easy to be attacked as biased.

I don't like the tone Keen uses at times when he speaks of some of the Silicon golden boys because it rests power to his discourse. I mean, they behave in disgusting ways, OK, I get it, but I suppose that Keen is not the only Silicon boy with a bit of decency, right? And truly, if he despises these people so much, why does he hang out with them? Talk to them? Go to conventions in which he does not belong and he abhor? Why does he slash Amazon and Jeff Bezos and then go and sells his book in Amazon? 

Many of the things Keen complains about the Economy of the Internet are actually pre-Internet and, even today, year 2015, not linked to the Economy of Internet at all. It is called savage capitalism and unfair competition and monopoly practices. To this very day big supermarket chains are pushing small supermarkets out of business with dirty tactics that have nothing to do with the Internet. Huge book stores forced decades ago the closing down of hundreds of small book stores even before the web 2.0 was invented. 

Yes, the Silicon boys are despicable, they preach one thing and they have super mansions with private beaches closed to the public. Well, you have celebrities and movie stars, whose contribution to Society has been zero, doing the same, or buying whole islands and nobody is complaining.

Yes, it is true that the current web system does not spread good information or good news and is actually misinforming. Yet, before the arrival of the Internet 2.0 TV stations like CNN (where Keen is a contributor) have been unashamedly manipulating international news for the mobs for years. British and Australian newspapers managed and operated by off-line professional journalists regularly spread racist and culturally imperialistic views of the world with a constant vilification of the Mediterranean and its people as a whole selling patent lies to any people who knows some of those countries. And no, I am not talking about Greece.

Keen's view and use of creative disruption is infused in negativity most of the time. The French Revolution was disrupting and bloody and still changed History for good. The invention of the steam machine and the Industrial Revolution created similar gloomy forecasts about humanity, the environment, mechanisation, the destruction of traditional jobs and other issues. Sometimes disruption is needed to get to better places in life, and is not done the rosey way. Other ways disruption is just destruction. Keen's discourse is unbalanced because he does push the negative button too often. Perhaps a simply rephrasing of many of the things he says would have conveyed his message better and more fairly.  

Keen has a sort of romantic vision of what the middle classes and society were in the 50s and 60s. It might be so in the UK and the US. My parents lived the 50s surrounded by misery, hard working conditions, poor salaries and a very hard life.

Regarding the kingdom of the amateur is nothing new, just a exacerbation of things. Why is this kingdom spreading so easily? My answer is because people want to be cool, want to get fame, want to get money with the least possible effort and personal investment. People don't want to be the best in their job, they want to be the best paid, the most popular, the most liked, the most featured, the one in power. People aren't happy being themselves, they want to be more than they are, and they create a life full of lies to fool themselves; not only that, they will do anything and everything to obscure and destroy those who shine without the need of a flash. Have you even met a moron or an ignoramus giving lessons? There you have the new model. That was not born with the Internet. Yet, to balance my own discourse, I have seen amateur artistic photographers and artists on Flickr who were better than many professionals. Some people selling on Etsy sell handmade wonderful stuff at a fraction of the price even some of them are not professionals. Not everything is monochrome.

I don't agree with Keen on Piracy and Peer-to-Peer being the same, Pirate Bay is one thing, sharing music or movies with my best pal for free another thing. Also, Keen does not scratches the surface on the main question. Why  do people download pirated material? Keen replies to it easily, because piracy material is easy to find and not enough is being done to avoid this. Yet, is that the only reason? Are all people downloading for the same reasons? I wonder how people without a job, people who have difficulties making ends meet, or students living on the verge of poverty do to go to the cinema (or pay a paid TV channel) and buy hard copy music regularly. Libraries allow customers who pay nothing to get books, CDS and DVS, and that is legal. People love going to the cinema, I don't know anybody who does not, why don't they go more often? Are the prices demanded by multinational record companies really fair and benefit the artists as much as they deserve? How much is too much for a CD or DVD and why?  There is lots to scratch here before getting my itch comforted.   

***

A NOTE ON THE BOOK COVER
Is there any need to have a dreadful cover for both hard-copy and Kindle? Is plain ugly the new creative? 

Update
The cover of the Kindle Edition has been changed since I wrote this review in Amazon to something decent, but not great yet  =) 

IN SHORT
A great book to munch on, with a bit of crappolina. Read it with care, though.

Update2
I got this video in my Mozilla's front page Funny. It summarises well many of the issues discussed in this book
We are all for sale